Delete your AEVISA account

This page explains how to permanently delete your AEVISA account and associated data.

Option 1: Delete via the AEVISA app (recommended)

• Open AEVISA on your device

• Tap Settings

• Tap Privacy

• Tap Delete account

• Confirm the deletion

Deletion is processed within 30 days.

Option 2: Delete by email

If you no longer have the app installed, or if the in-app deletion is not accessible, send an email requesting account deletion to:

hello@aevisaglobal.com

Include the email address you signed up for AEVISA with. We will confirm receipt within 3 working days and complete deletion within 30 days.

What is deleted

• Your account credentials (email, password hash, user ID)

• Your profile (name, date of birth, sex at birth, preferences)

• Your daily log entries (sleep, energy, movement, water, mood)

• Your habit records

• Any biomarker PDFs you uploaded, and any extracted biomarker values

• Your Daily AEVISA Score and AEVISA Healthspan Index history

• Your wearable connection metadata (Whoop, Oura, Garmin, Fitbit)

• Your notification preferences

• Analytics logs tied to your user ID

What is retained (and why)

• Anonymised aggregate research data (if you opted into the Test C research cohort separately) may be retained under research ethics rules, in fully de-identified form

• Transactional email delivery records (email + timestamp only, no content) may be retained for up to 12 months for anti-abuse and fraud investigation

• Backups may retain your data for up to 30 days after deletion before being overwritten

About AEVISA

AEVISA is operated by Aevisa Holdings Limited, registered in England and Wales (Company No. 17049989), registered office Unit 19, Maidstone Innovation Centre, Weavering, Maidstone, ME14 5FY.

For general questions about your data, see our Privacy Policy.

Last updated: 5 July 2026.